Successful businesses understand the value and impact of customer experience. You need to improve business results through multi-channel customer engagement while tackling the challenges of preference management and regulatory requirements.
That’s why I am pleased to share the insights of these industry leaders. They share proven strategies for successful customer experience and engagement and the critical roles that preferences, personalization and privacy play.
If you’d like to hear more on this subject, I encourage you to attend the Customer Experience Marketing Summit, September 19 and 20, in Atlanta. You’ll hear thought leaders share actual case studies and breakthrough results to achieve customer experience marketing success in both B2B and B2C. You’ll leave this conference with specific, actionable information on voice of the customer strategies and customer experience marketing. As one of the hosts of this event, I can tell you that there is literally something for everyone who is involved in customer experience marketing.
Scott Frey is the CEO of PossibleNOW and CompliancePoint. Scott leads the strategic mission to maintain its leadership position in global direct marketing compliance by closely monitoring changes in consumer privacy legislation, industry trends, and delivering innovative products and services to meet client’s needs.