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Enhance Customer Experience & Engagement: Insights From The Experts

Successful businesses understand the value and impact of customer experience. You need to improve business results through multi-channel customer engagement while tackling the challenges of preference management and regulatory requirements.

That’s why I am pleased to share the insights of these industry leaders. They share proven strategies for successful customer experience and engagement and the critical roles that preferences, personalization and privacy play.

If you’d like to hear more on this subject, I encourage you to attend the Customer Experience Marketing Summit, September 19 and 20, in Atlanta. You’ll hear thought leaders share actual case studies and breakthrough results to achieve customer experience marketing success in both B2B and B2C. You’ll leave this conference with specific, actionable information on voice of the customer strategies and customer experience marketing. As one of the hosts of this event, I can tell you that there is literally something for everyone who is involved in customer experience marketing.

For more details on the Customer Experience Marketing Summit, visit http://www.cemsummit2012.com/. Time is running out to register, so act now!

Enjoy these videos!








About the Author: 
Scott Frey is the CEO of PossibleNOW and CompliancePoint. Scott leads the strategic mission to maintain its leadership position in global direct marketing compliance by closely monitoring changes in consumer privacy legislation, industry trends, and delivering innovative products and services to meet client’s needs.
 Follow me on Twitter: @ScottFreyPN | Connect on LinkedIn: Scott Frey 

The Key To Relationship Building With Customers & Prospects; Hear What The Experts Say!

The marketing buzz about customer experience, customer loyalty and customer engagement centers on building a strong relationship between your company and your client base.

However, this is a challenge with plenty of obstacles to overcome.

That’s why it is gratifying when successful marketing executives are willing to share their insights.

Want more ideas from thought leaderswho have proven strategies to achieve customer experience marketing success?

If so, then I encourage you to attend the Customer Experience Marketing Summit (www.cemsummit2012.com). This conference, to be held in Atlanta on September 19 & 20, features actual case studies and breakthrough strategies for both B2B and B2C. You’ll get specific, actionable information on customer experience marketing and voice of the customer strategies. These strategies have enabled companies to achieve double digit increases in response and revenue!

I hope that you will plan to attend this exceptional event.

In the meantime, enjoy these videos!








About the Author: 
Scott Frey is the CEO of PossibleNOW and CompliancePoint. Scott leads the strategic mission to maintain its leadership position in global direct marketing compliance by closely monitoring changes in consumer privacy legislation, industry trends, and delivering innovative products and services to meet client’s needs.
 Follow me on Twitter: @ScottFreyPN | Connect on LinkedIn: Scott Frey 

Thought Leaders Discuss Strategies To Deliver What Customers Want


It is no secret that marketing professionals face a myriad of marketing challenges including that of delivering an exceptional customer experience.

That’s why it is gratifying when successful marketing executives are willing to share proven strategies for success. I am pleased that Tim Searcy, CEO of ACCENT Marketing Services and Patty Schafernak, Marketing Leader at GE Capital, took the time to share their insights.

Or course, if you attend the Customer Experience Marketing Summit in September (www.cemsummit2012.com), you will have the pleasure of hearing thought leaders like these in person! The Summit speakerswill present actual case studies and breakthrough strategies to achieve customer experience marketing success in both B2B and B2C. This is an ideal event to get specific, actionable information on customer experience marketing and voice of the customer strategies.

Enjoy these videos!












About the Author: 
Scott Frey is the CEO of PossibleNOW and CompliancePoint. Scott leads the strategic mission to maintain its leadership position in global direct marketing compliance by closely monitoring changes in consumer privacy legislation, industry trends, and delivering innovative products and services to meet client’s needs.
 Follow me on Twitter: @ScottFreyPN | Connect on LinkedIn: Scott Frey 

Thought Leaders Discuss Strategies To Overcome Customer Experience Challenges

It is not often that you get top executives in customer engagement, marketing, and consumer privacy together. And, it’s even rarer to get these busy execs to sit down and share their thoughts and opinions on the challenges facing marketers today.

But, that’s what happened recently, and I am pleased to share their insights with you.

Best of all, if you attend the Customer Experience Marketing Summit in September (www.cemsummit2012.com), you will have the pleasure of hearing thought leaders like these in person! In particular, Phil Grudzinski of PACE will speak at the CEM Summit about the best practices for engaging your customers and Dale Renner of RedPoint will discuss how to leverage big data to optimize the customer experience.

Enjoy these videos!









About the Author: 
Scott Frey is the CEO of PossibleNOW and CompliancePoint. Scott leads the strategic mission to maintain its leadership position in global direct marketing compliance by closely monitoring changes in consumer privacy legislation, industry trends, and delivering innovative products and services to meet client’s needs.
 Follow me on Twitter: @ScottFreyPN | Connect on LinkedIn: Scott Frey 

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